With our long-standing pasta production and traditions, we have been part of families’ daily lives for decades. This is a big responsibility in terms of quality and food safety, for example. Already in 2015, the management systems in our production facilities held multiple certiications: ISO 14001, SA8000, ISO 9001, HACCP (Hazard Analysis and Critical Control Points), OHSAS 18001, BRC (British Retail Consortium), IFS (International Food Standard - discontinued from our services from 2021) and Kosher Certification as well as EPD (Environmental Product Declaration) and various product certifications.
Back then we used standard software for our sales, production, HR, financial and accounting functions. We had started to migrate to an integrated management system building on the existing food safety management processes. Food safety and quality is managed from the production sites and environmental and social accountability managed from the headquarters headed up by the HSE Manager.
We now have a bespoke integrated IT and management system, covering all our business processes (CRM, design, production, sales, financial and accounting, as well as the food safety, quality and environmental management). Sensors within the production equipment enable automated real-time monitoring of critical processes. These are linked directly to the regulatory and assurance bodies providing continuous reporting on products, some of which are publicly available. Data from suppliers is directly linked to our own system enabling direct interaction with our key stakeholders.
As a result, more controls are put on data reliability and security. We now publish periodical CSR data as well as frequent status updates (also in real time) for our stakeholders. As a consequence more focus is given to collaboration with these stakeholders.
The focus on innovation has led to efficient production with significant reductions in our use of water and energy (now obtained from renewable sources), fertilizers and pesticides and the elimination of genetic modification whilst improving healthy lifestyle.