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The Roadmap to Collaborative High Reliability Certification Webinar Series: Seeing and Understanding Risk

The first step in the Sequence of Reliability is to See and Understand Risk. Recognizing the essential values in healthcare – safety, privacy, compassion, stewardship and equity/access – this webinar will explore how organizations are improving how risk is recognized and managed, beyond reacting to adverse events. Organizations striving for high reliability focus attention and clarity “below the waterline,” leading to improved system, human, and organizational reliability. 

The webinar will also describe the first two steps in the DNV GL independent assessment leading to organization certification in the Collaborative High Reliability model: 

  • Reliability Management Team 
  • Triad Process 

Learning Objectives 

The participant will be able to : 

  1. Identify the essential healthcare values that support organizational high reliability 
  2. Illustrate ways in which organizations See and Understand risk: present and future 
  3. Describe how DNV GL Healthcare will assess Reliability Management Team and Triad process qualification, using ISO 9001 process standards
This is the first webinar in the The Roadmap to Collaborative High Reliability Certification Webinar Series. The next 3 webinars are titled: Improving System Reliability, Managing Human Reliability, and Sustaining Organizational Reliability.

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Presentation Materials for November 19, 2020 Webinar

The Roadmap to Collaborative High Reliability Certification Webinar Series: Seeing and Understanding Risk Presentation

View the Second Webinar in the Series: Improving System Reliability